The Productivity and Quality Institute affiliated to the Arab Academy for Science and Technology and Maritime Transport, in collaboration with the Egyptian Organization for Standardization and Quality and New Plant Institute had the houner to organiz The 3rd Egyptian - International Conferrence on Total Quality Management in services Induststrial during the period from 20-21 January 2007 at Hilton Green Blaza Hotel,ALexandria - Egypt.

The Objectives of the conference:

The conference amis at encouraging the service industrial growth and development through the application of Total Quality Management (TQM) concepts in services industry through:

- Theoretical framework strategy for TQM principles and definitions.

- Setting up implementing and evaluating TQM in service industrial.

-  Recent preliminary steps for TQM and expected results.

- How are viewpoint a prospective,incentive for the emergence of new methods.