Electronic Services
Purchase and Search Egyptian Standards
Standard No.:
8686 / 2023
Quality management — customer satisfaction — guidelines for complaints handling in organizations
Endorsement Date:
2023-09-04
Sector:
Engineering
Pages Count:
36
Obligatory Status:
Not Obligatory
Decisions Number:
غير محدد
Standard Status:
New
Standard Type:
Committee Name:
Quality
ICS:
03.120.10
Main References:
ISO 10002:2018
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations